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As more professionals work from home, the need for a reliable video conferencing solution is more important than ever before. You may be debating between Zoom vs. Skype for your remote communication and team collaboration needs.
The two apps share many of the same attributes, but stark differences exist too. The right solution for you will depend on your specific business requirements. Security, scalability, ease of use, variety of features offered and customer support are all important considerations. In this review, we compare Skype and Zoom and reveal where each shines and where each still has room for improvement. Free Plans Available.
Meeting participant capacity Up to Skype was first released in and was acquired by Microsoft in Zoom launched in and has experienced a meteoric rise in use, particularly in the last few years. Zoom and Skype have several features in common. Both offer free plans, and both allow you to record your sessions, share your screen, chat within the video call and access meetings without signing up for an account. While only Zoom and Skype account holders can set up meetings, participants do not have to join either platform to attend video meetings.
There are some differences between the two solutions. Skype allows video meetings to last up to 24 hours. Zoom offers breakout sessions; Skype does not. Zoom offers recording transcripts on its Business and Enterprise plans; transcripts are not available through Skype. Zoom offers polling and whiteboards for interactive discussions, while Skype does not. Social media streaming is not available with Skype.
Both Zoom and Skype offer the ability to change your virtual background, which is useful for remote workers that want to look more professional during calls. You can use Skype with an Xbox or any Amazon Alexa device; these options are not available with Zoom. Related: Grasshopper vs Ringcentral vs Zoom. The Skype for Business video conferencing solution has been replaced by Microsoft Teams, a feature-rich platform superior to Skype for most business users.
Zoom has a free plan, plus three paid plans. With the Zoom Business plan, you can host up to participants and receive recording transcripts. The Zoom Enterprise plan is for organizations that purchase 50 or more licenses.
Enterprise plan customers can host up to participants in every meeting and receive unlimited cloud storage and recording transcripts. All Zoom premium plans come with the option of purchasing a Large Meetings add-on, which allows you to increase participant capacity to up to 1, Both Skype and Zoom offer simple, straightforward interfaces that make it easy to both set up and join meetings.
When setting up a meeting on Skype and Zoom, hosts are given a unique link to share with meeting invitees; neither platform requires a software download to participate in a meeting. Skype and Zoom tie in terms of overall user-friendliness.
One-on-one support is not available for Skype Meetings. Zoom Business and Enterprise customers can receive personal support via phone. Skype comes with end-to-end encryption and has a solid reputation for system security. Zoombombing, which is when an uninvited person crashes a Zoom meeting, made headlines in when the platform was grappling with skyrocketing growth due to the surge brought about by COVID Zoom has made several privacy updates and improved platform encryption to crack down on meeting intruders and provide added layers of protection for users.
Zoom offers far more robust business features than Skype and is the hands-down winner in the Zoom vs. Skype showdown. With Zoom, you can hold meetings with up to 1, people, while Skype limits you to participants. Zoom offers whiteboards, meeting transcripts, participant polling, breakout sessions, social media streaming, exceptionally strong technical support and much more.
Video conferencing is a type of virtual, online meeting where two or more people talk through a video and audio call in real-time. Voice over Internet Protocol , or VoIP, is an internet-based technology that uses a broadband connection.
There are several ways to enhance the security of whichever video conferencing platform you choose. These include creating unique meeting IDs and passwords for each gathering, having someone allow attendees into the meeting rather than everyone gathering all at once, restricting who can give out meeting invitations and limiting on-screen sharing and access to documents when screen sharing.
Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a Chief Marketing Officer for a leading professional training services provider.
In that role, he was responsible for writing, editing, and strategizing content geared toward small business owners. Before that, he worked at PCMag as a business analyst.
Select Region. United States. United Kingdom. Janette Novak, Rob Watts. Contributor, Editor. Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Zoom vs. Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team. Video and audio quality Excellent. Meeting participant capacity Up to per meeting.
Learn More Read Forbes' Review. Easy to connect and use Large meeting capacity Extensive business features. Premium plans are a bit pricey Security issues minute limit on group meetings on the free plan.
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